Return Policy

At RADSTOC, we want you to be happy with your purchase. If your order isn't quite right, we're here to help.

Returns

You can request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

  • Be unworn and unused

  • Be in its original condition

  • Have the original tags attached

  • Be returned in the original packaging where possible

  • Not show signs of washing, damage, stains, perfume, or other wear

Items that do not meet these conditions may not be eligible for a refund.

How to Request a Return

To start a return, please contact our customer support team with:

  • Your order number

  • The item(s) you would like to return

  • The reason for your return

Once your return request is approved, we'll provide you with the return instructions.

Please do not send items back without contacting us first.

Refunds

Once we receive and inspect your returned item, we'll confirm whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow a reasonable processing period for the refund to appear in your account, depending on your payment provider.

Exchanges

If you need a different size or product, please contact us before returning your item. Depending on availability, we may be able to arrange an exchange.

Faulty or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and clear photos of the issue.

We'll review the issue and arrange an appropriate solution.

Return Shipping

For unwanted items or changes of mind, return shipping may be the customer's responsibility.

If the item is faulty, damaged, or we sent you the wrong item, please contact us before returning it so we can assist with the return.

Sale Items

Sale items may be subject to different return conditions. Any applicable restrictions will be clearly stated on the product or during checkout.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team.

We’re always happy to help.